Operator fixes usage limit issue affecting approximately 40,000 accountsMachine translation

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Some users reported that their usage drained faster than expected over the weekend. The operator says approximately 40,000 accounts had a mismatch between applied usage and their selected plan limits. It has corrected the issue, is contacting affected users individually and will add credits to their accounts.

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Tibo@thsottiaux

There were reports of usage draining faster than anticipated for some users over the weekend. We've identified approximately 40,000 accounts that had an inconsistency on which usage limits where the actual usage that was applied did not correspond to their actual selected plan. We are reaching out individually to all these users and have corrected the issue. If this affected you, we'll add credits to your account. Sorry we got this wrong.

01:10 · 2026-10-21 · UTC+8

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