正文 · AI 翻译
IT Home reported on November 13 that Microsoft Executive Vice President Charles Lamanna posted an apology on X today (November 13) for the outage affecting office services including Outlook and Exchange Online. The team is working to resolve the issue and will continue to provide updates on the status of the fixes.
The outage initially affected Teams, and Microsoft later confirmed that Exchange Online and Outlook were also affected. It also disrupted office functions beyond email. Some functions that depend on Exchange in services including Teams, SharePoint Online and Microsoft 365 Copilot were affected.
As of the time IT Home published this report, the affected services had not been fully restored. Microsoft acknowledged that some previously deployed fixes had not worked as expected. It is looking for other ways to restore service and has not announced a clear timetable for full recovery.
Lamanna publicly apologized for the outage, saying the company deeply regrets the disruption it has caused customers. The team is working to resolve the issue and will provide further updates when it has more information. He also emphasized that there is currently no indication that the incident is related to malicious activity or a cyberattack.
Related reading:
“Major global outage of core Microsoft 365 services: Outlook, OneDrive and Teams all affected; recovery underway as services are gradually restarted”