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The Verge AI 报道· · Original publication time AI score40

United says it won’t let personal AI assistants book flightsMachine translation

United 表示不会让个人 AI 助手代订机票

AI-assisted summary

United says personal AI assistants can still show users its flights, but cannot book tickets for them. The airline cites concerns that agents could expose customer information, make unintended purchases, or bypass federal requirements to share information with passengers, including baggage safety attestations. It says it has not yet seen many people try to book with AI agents.

Article · Original

United says it won't let personal AI assistants book tickets on the airline, citing both privacy and regulatory concerns. The company says it hasn't yet seen many people try to use AI agents to book their flights, The Wall Street Journal reports, in line with observations from other businesses like Doordash. But United is concerned that agents could expose customers' information or make purchases they didn't intend, and potentially skirt federal rules about the kind of information airlines need to share with customers - like having them attest that their bags don't have explosives. While agents can still show users United flights, they … Read the full story at The Verge.

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