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Rohan Paul· @rohanpaul_ai · X· · 原发布时间 AI 评分47

millionways 展示 Thorsten-4,辅助客服代理判断客户意图

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Thorsten-4 可向现有模型提供对客户动机和决策方式的判断,帮助代理决定何时推进或暂停回复。它可通过 millionways Platform、API、MCP 或自托管方式接入;millionways 称,在已完成的企业试点中,搭配 Thorsten-4 的 GPT 在判断客户意图方面优于单独使用 GPT。

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@rohanpaul_ai

Visit the millionways website to learn more about Thorsten-4 and request a demo. Please use this link:​

https://t.co/cgTQpq7Rhl

回复Rohan Paul@rohanpaul_ai
🧵6/n. You can read more about the concept on their technical blog page. https://t.co/lahqTGAnAv https://t.co/TLAOzlp9Mh
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相关上下文Rohan Paul@rohanpaul_ai
🧵5/n Your existing model keeps writing the replies. Thorsten-4 passes it a read on the person’s motives and decision style, and the agent uses that to decide when to push and when to pause. It connects through the millionways Platform, an API, MCP or a self-hosted setup. Nothing in the current stack gets replaced. The pairing already has a result behind it. millionways says that in completed enterprise pilots, GPT paired with Thorsten-4 beat GPT alone at reading customer intent.
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来源:Rohan Paul · x.com

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