Article · AI translation
IT Home reported on October 28 that, according to technology outlet TechRadar today, many companies expect AI to have a far-reaching impact and are spending heavily on it. However, a Gartner survey report shows that only 3% of companies have achieved goals such as improving productivity and efficiency and reducing operating costs through AI.
IT Home learned from the original report that three-quarters of business leaders expect AI to have a major impact on the technology sector. Although 38% of those companies have already exceeded their budgets, 85% still plan to increase AI spending in 2027.
CV Viverito, senior director and analyst in Gartner's human resources practice, said: “Ultimately, companies cannot yet save costs through AI. The greater opportunity lies in using AI to do things that were previously impossible, such as investing employees' time in building new capabilities and creating results.”
Looking ahead, companies should focus their AI applications where they can have a tangible impact on key areas. The organization recommends spreading AI knowledge throughout the organization; when it comes to identifying new use cases and benefiting from the resulting improvements, executives and frontline employees are equally important.