Article · AI translation
IT Home reported on November 13 that OpenAI announced today (the 13th) the launch of a payment feature called ChatGPT Wallet, enabling its dot AI agent to shop on users’ behalf.
ChatGPT Wallet was developed by OpenAI in partnership with American Express, Mastercard and Visa. Users who pay with their existing credit cards can still enjoy their existing rewards points and benefits protections. Eligible users need to enter their card details only once, after which they can have the dot agent find products for them. Every transaction requires security verification before it can be completed.
OpenAI emphasized that the dot agent does not have access to users’ actual card information. For each transaction, the payment network generates a dedicated payment token containing a card number, security code and expiration date restricted to that use, allowing the agent to complete the payment.
Today, more and more consumers are beginning to try using personal AI agents to manage schedules, book travel and handle other everyday tasks. ChatGPT Wallet has emerged against this backdrop.
ChatGPT Wallet could become a new source of revenue for OpenAI in the future. It will not charge commissions on transactions initially. For now, OpenAI’s goal is to build relationships with merchants and gradually encourage consumers to see ChatGPT as a shopping platform, especially as merchants also begin exploring uses for personal AI agents.
ChatGPT Wallet will initially be available only to OpenAI Pro subscribers in the United States who are at least 18 years old.
According to IT Home, as of the end of the third quarter this year, ChatGPT had more than 1.2 billion weekly active users and nearly 100 million paying users.
OpenAI noted that shopping with AI agents is still in its early stages. Alongside the launch of ChatGPT Wallet, the company also introduced tools and guidance for businesses to help merchants adapt to this change, including instructions on how to check whether their websites are mistakenly blocking OpenAI’s agents.